1. Introduction

This page (“Privacy Policy” or “Policy”) provides our policies and procedures for collecting, using and disclosing your information and outlines the security measures...

2. What information does Bixjet collect and store?

Personal Information

When expressing an interest in obtaining additional information about the Services or registering to use the Services, Bixjet requires you to provide your personal contact information, such as your name, company name, address, phone number, and email address (these are referred to below as your “Personal Contact Information”). When purchasing the Services, Bixjet also requires you to provide financial and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”).

Data, Diagnostic & Login Information

Using Bixjet’s Services, you will be able to create, upload, store and share information such as company description, email ID, logo, photos, custom emails, user email IDs, etc. (this is collectively referred to below as “Data”). This information will be stored and maintained on Bixjet’s web site. If you run into technical errors in the course of using the Services, Bixjet may request your permission to obtain a crash report along with certain logging information from your system documenting the error (“Diagnostic Information”). Such information may contain information regarding your Operating System version, hardware, browser version (and .NET version information in case of Windows systems), and your email address, if provided. Additionally, certain login information is maintained in a cookie stored locally on your computer (i.e. not on a server) in order to streamline the login process (“Login Information”).

Analytics Information

As you navigate Bixjet’s website and use our Services, Bixjet may also collect information through the use of frequently used information-gathering tools, such as cookies and Web beacons (“Website Navigational Information”). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on Bixjet’s website (such as web pages viewed and links clicked). Collectively, this information is referred to as “Analytics Information.”

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites.

Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.

Users may opt out of personalized advertising by visiting Ads Settings or by visiting www.aboutads.info.

Geo-Location Information

Bixjet does not collect any information regarding your real-time geo-location while using the Services; however, it may do so at some point in the future. We will request your permission before collecting such information.

3. What does Bixjet do with the information it collects?

Bixjet uses the information it collects in the following ways
  • Personal Contact Information – We use this information primarily to administer our Services to you and provide you with updates and product announcements. Per the Privacy and Conditions, we may use some of your information for marketing purposes, as explained below.
  • Billing Information – Bixjet does not store any Billing Information on its servers. Instead, we use a payment provider, Stripe (www.stripe.com), to store and process all payment related transactions. Find information regarding Stripe’s privacy policy here.
  • Data, Diagnostic Information and Login Information – We use this information solely for the purpose of administering and improving our Services to you.
  • Analytics Information – Bixjet may use your Analytics Information in conjunction with an analytics service such as Google Analytics to monitor and analyze use of the Services, for the Services’ technical administration, to increase the Services’ functionality and user-friendliness, and to verify users have the authorization required for the Services to process their requests.

4. Sharing & Disclosure of Private Information

Third Party Applications and Your Use

Bixjet provides users with the ability to link to their Data on third party sites such as Facebook, Twitter and LinkedIn. Such linking is at the complete discretion of users. Because of this, Bixjet cannot be held responsible or liable for the linking of user’s Data to such third party sites, nor for how these third party sites use such links.

Google Integration

Bixjet complies with the Google API Services User Data Policy, including the Limited Use requirements. Bixjet's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Marketing and Publicity

Per our Privacy and Conditions, you agree to permit Bixjet to identify you as a customer and to use your name and/or logo in Bixjet’s website and marketing materials.

Sale of Personal Information

Bixjet does not sell, rent, or trade your private information to any third parties in any way.

Service Providers and Business Partners

Bixjet may use certain trusted third party companies and individuals to help us provide, analyze, and improve the Services (including, but not limited to, data storage, maintenance services, database management, web analytics, payment processing, and improvement of the Services’ features). These third parties may have access to your information strictly for the purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy.

Non-Private or Non-Personal Information

We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Services, in our discretion.

5. Our Use And Disclosure of Information

Bixjet will not disclose any personally identifiable information about any individual except as set forth in this Privacy Policy. This applies to information about our customers and information our customers provide to us about their customers. We are not limited in any way in our use of non-personal information that does not permit direct association with any specific individual or non-identifiable aggregate information about our users (such as the number of customers who use our services, the geographic distribution of our users, the amount of information located and/or removed, etc.)

Internal Uses of Your Personally Identifiable Information
  • We collect, store and process your personally identifiable information on servers located in the United States. ...
  • We provide access to personally identifiable information about our users only to those who require it for the above purposes.
  • Bixjet will not sell or rent any of your personally identifiable information to third parties. ...

6. Internal Uses of Your Personally Identifiable Information

We will retain your information for as long as your account is active or as needed to provide you the Services. ...

7. Changes To Privacy Policy

  • If we decide to make material changes to our Privacy Policy, we will notify you by e-mail ...
  • You are also responsible for regularly reviewing the Privacy Policy ...
  • In the event that Bixjet goes through a business transition ...

8. Internal Uses of Your Personally Identifiable Information

If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland ...

9. About the California Consumer Privacy Act (CCPA)

Effective on January 1, 2020, the California Consumer Privacy Act (CCPA) allows California residents to obtain certain information ...

10. Community

Our Services may include publicly accessible community services such as blogs, forums, and wikis. ...

11. Questions, Complaints and Contacts

If you have any questions regarding this Privacy Policy, please contact us at sd@bixjet.com